Frequently Asked Questions
Warranties, response times, service areas, and the equipment we service.
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Yes — most of our work includes a one-year parts and labor warranty, with extended manufacturer warranties available on certain equipment. Coverage depends on the work and equipment involved. When discussing a repair or replacement, ask which parts, labor, and manufacturer terms apply to your proposed scope so you can compare the options clearly.
We serve the greater Central Ohio area, including Delaware, Franklin, Fairfield, Knox, Licking, Madison, Marion, Morrow, Pickaway, and Union counties. Our office is in Lewis Center. Include your facility address when requesting an estimate, along with whether the project involves one building or multiple locations, so the team can review the site and scope.
Yes. Our dispatch line is staffed 24/7 for emergency service support — call 614-880-4111 any time, day or night. For an urgent equipment failure, call rather than relying on an online estimate request. Be ready to describe the affected system, your facility location, and the symptoms you are seeing. Do not attempt repairs on equipment that may be unsafe.
We specialize in commercial and industrial HVAC and mechanical contracting, though we do handle select residential work on a case-by-case basis. Our services include refrigeration, boilers and furnaces, process gas and air piping, electrical work, and hydronic systems. Projects range from maintenance and repairs to equipment replacements, retrofits, and design-build work. Tell us which systems and facility operations are involved.
Include the facility address, a description of the work, the equipment or systems involved, and a way to reach you. If available, provide equipment make and model, photos, existing drawings, and details of recurring faults. Note any site access restrictions or operating hours that affect the work. You can request an estimate using the contact form or call the team to discuss your project.
Our process moves from an initial conversation to an on-site evaluation, followed by a detailed proposal covering scope, equipment, and timeline. Installation and ongoing support follow the agreed project requirements. The evaluation helps identify the existing system, site conditions, and the work needed. Discuss repair and replacement priorities with the team before deciding which proposed approach fits your facility.
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